Acceptable Use & Anti-Spam Policy

What you must do

• Send marketing messages only to people who agreed to receive them, and keep a record of that consent.
• Identify yourself or your business clearly in the message.
• Offer a way to stop receiving messages, and honour opt-out requests promptly.
• Follow the laws of your country and of the country you are sending to, including rules on sender names, advertising labels and sending hours.
• Use only phone numbers you obtained lawfully.

What you must not send

• Phishing, scams, fraud, impersonation of banks, authorities or other brands, or fake prizes and giveaways.
• Illegal goods or services, or content that promotes them.
• Content that is threatening, abusive, hateful, sexually exploitative or that targets minors.
• Malware or links to malicious websites.
• Unsolicited bulk messages (spam), including to numbers collected without permission or purchased lists.
• Messages that hide or falsify the sender's identity.
• Anything that breaks the telecommunications or consumer protection rules of the destination country.

Protecting the platform

Do not try to bypass filters, split a blocked message to get it through, or use the service in a way that harms networks or other customers.

Enforcement

We may filter, hold or block messages, suspend or close accounts, and withhold sending where we reasonably believe this policy has been broken or where a network or authority requires it. We may share information with authorities when required by law. Balances on accounts closed for violations may not be refundable.

Reporting

To report abuse, see the contact page.